Privacy

What we collect

Only what you type at checkout: your name, your email, your phone number if you give one, and, if something is being posted, the address to send it to. If you buy a download, we also record when each of its files is first sent, so that we can answer questions about your order.

If you make an account, we also keep what is listed under Accounts below.

What we do with it

We use it to make your order, send anything that is posted, and email you about it. The payment service sees what it needs to take your payment, and the delivery service what it needs to deliver.

A basket that is never paid for is deleted after 30 days, with the details given for it.

Your basket

Your basket is kept in your own browser, on your own device, and goes to us only when you ask for a price or check out.

Accounts, and no tracking

An account is up to you: you can buy without one. If you make one, we keep your name, your email, your password in a scrambled form that cannot be turned back into it, and, if you use Google, the number Google gives your Google account. We never see your Google password.

Signing in sets one cookie, which keeps you signed in for 30 days. It holds only a random code, is never used for tracking or advertising, and is removed when you sign out. Starting a Google sign-in sets a second cookie for at most 10 minutes. After you change something in your account, a third cookie remembers for at most a minute what to tell you on the next page.

To delete your account, sign in and open Account settings. Deleting it removes your account and signs you out everywhere. It does not delete your orders: we keep them for our records, as we keep every order.

There is no tracking and there are no advertising cookies.

Your order page

Your order has a long private address. The page shows progress and tracking, and never your name, address or contact details. If you bought a download, the page also has your files, and anyone with the address can download them, so keep it private.

This page is a plain-language draft and may change.